FAQ
How are shipping charges calculated? How long will delivery take?
We use the official shipping calculators provided by UPS, FEDEX, and USPS to calculate the most cost-efficient shipping methods. We may split up product shipping to get products to you as quickly and cheaply as possible. Typically all orders placed before 5 p.m. EDT will be processed same day, and shipped the following.
What are accepted payment methods?
We accept Visa, MasterCard, American Express, Venmo and PayPal. If you would like to place an order and pay with a different method please contact us using the form.
Is shopping online secure? Is my data protected?
Sensitive data, such as your credit card and personal data, is coded and protected using the SSL system (Secure Socket Layer) before being transferred. Therefore, Your data cannot be intercepted by a third party.
What is your return policy?
We offer a 7-day no-hassle return policy on most of our products. Exceptions are special order items. Returns after 7 days must be handled directly by the manufacturer.
Do you have a brick & mortar storefront?
Yes, our store is located at 1301 Pontiac Court, Suite 303, Export, PA 15632. We are open Monday through Friday from 8 a.m. to 5 p.m. and closed Saturday and Sunday. We are closed for lunch everyday from noon-1 p.m.
Do you ship international?
We currently only ship standard orders to locations in the lower 48 continental U.S.A. If you have a particularly large order or special order, contact us and be very specific about items and quantities and we will make a one-off determination of shipment viability!
We use the official shipping calculators provided by UPS, FEDEX, and USPS to calculate the most cost-efficient shipping methods. We may split up product shipping to get products to you as quickly and cheaply as possible. Typically all orders placed before 5 p.m. EDT will be processed same day, and shipped the following.
What are accepted payment methods?
We accept Visa, MasterCard, American Express, Venmo and PayPal. If you would like to place an order and pay with a different method please contact us using the form.
Is shopping online secure? Is my data protected?
Sensitive data, such as your credit card and personal data, is coded and protected using the SSL system (Secure Socket Layer) before being transferred. Therefore, Your data cannot be intercepted by a third party.
What is your return policy?
We offer a 7-day no-hassle return policy on most of our products. Exceptions are special order items. Returns after 7 days must be handled directly by the manufacturer.
Do you have a brick & mortar storefront?
Yes, our store is located at 1301 Pontiac Court, Suite 303, Export, PA 15632. We are open Monday through Friday from 8 a.m. to 5 p.m. and closed Saturday and Sunday. We are closed for lunch everyday from noon-1 p.m.
Do you ship international?
We currently only ship standard orders to locations in the lower 48 continental U.S.A. If you have a particularly large order or special order, contact us and be very specific about items and quantities and we will make a one-off determination of shipment viability!
